If you need the Best Online Customer Service Tools, we believe that the UserHorn service is created for it.
All you need to better serve customers in one place. We offer you the best solution, including CRM Customer Service and Support, Customer Support Widget, Website Feedback Widget.
Website Feedback Widget is the ability of a user to ask a question in CRM Customer Service and Support from any page on your website. On the Widget there is a search form where after typing your question the system will automatically offer possible answers.
Your users will find a faster answer to their question, and if they do not find it they will ask a new one. This is convenient for the user and your support department!

website ticketing system
Customizable home page, according to your ideas
Private messages
best online ticketing service
Private messages
Possibility of private communication between support staff and users
Mobile version
customer support help desk
Mobile version
You will be comfortable using the service on any devices
SSL certificate
best community forum software
SSL certificate
Free and forever!
Instant answers
online helpdesk ticketing system
Instant answers
Do not overload the page, because answers appear instantly as in a chat
Custom URL
customer support ticket system
Custom URL
Change the support portal address to your own
Try Userhorn free and right now!

Что думают о Userhorn наши клиенты?

A bit of a complicated setting in the admin area, but now it’s getting used. Quality of service is not inferior to competitors. It is possible to make several projects with the assignment of several languages and of course pleases the free SSL certificate.

Selling systems

For a long time I was looking for something similar at an affordable price. I looked at both Copiny and UserEcho, but it seemed very expensive. Now we have organized a knowledge base and a forum with statuses for users and are quite satisfied. Good luck to the developers!


We use it as an internal system for employees with a knowledge base for frequently used questions. Quick search on all issues, the solution is usually in a matter of seconds. Forum is also used, but less often. In any case, the problem solved the same issues.